Backup & DR

Backup And Disaster Recovery, By Design

Immutable, independent backups and a tested disaster recovery as a service plan, engineered around your critical processes so the business keeps trading and ransomware recovery is on your terms.

Overview

Our Approach to Backup & DR

Backup and disaster recovery is a strategic capability, not a product. We design continuity around the processes that actually generate your revenue, immutable backups, tested ransomware recovery runbooks and clear evidence for your board, insurers and customers.

What's Included

Everything You Need From Backup & DR

  • Microsoft 365 & SharePoint backup
  • Server, virtual machine & endpoint protection
  • Immutable, off-site copies
  • Tested restore drills
  • Business continuity & disaster recovery planning
  • Ransomware recovery readiness
Why It Matters

The Outcomes You'll Actually See

Recovery aligned to the business

RPO and RTO targets set against real commercial impact, with the runbooks and rehearsals to meet them.

Ransomware resilience

Immutable, isolated copies mean attackers can't hold your data hostage, recovery on your terms.

Evidence for the board

Scheduled restore drills produce the evidence your leadership, auditors and insurers expect.

What Success Looks Like

  • A tested, documented recovery capability
  • Improved cyber insurance terms
  • Boardroom confidence in operational resilience
Use Cases

Where Backup & DR Makes the Biggest Difference

Ransomware recovery drill for the board

The board is asking how quickly the business would recover from a ransomware attack and no one can answer with evidence.

What we deliver: We run a full restore drill against immutable, air-gapped backups and report measured RTO and RPO the board can rely on.

Moving from native retention to full Microsoft 365 backup

You're relying on Microsoft's 30 to 93-day recycle bin for Exchange, SharePoint, OneDrive and Teams, and a legal or compliance ask has exposed the gap.

What we deliver: We deploy third-party Microsoft 365 backup with 12-month or 7-year retention, indexed search and evidence for auditors.

DR runbook for a critical line-of-business app

A single application underpins revenue but has no documented recovery plan or tested failover.

What we deliver: We map dependencies, agree RPO and RTO with the business owner, and produce a rehearsed runbook that any on-call engineer can execute.

Proving RPO and RTO for cyber insurance

Your insurer needs documented, tested recovery objectives and immutable backup evidence to keep cover in force.

What we deliver: We produce the tested evidence pack and control statements insurers expect, often improving renewal terms.

FAQs

Frequently Asked Questions

Microsoft already backs up my 365 data, right?+

No. Microsoft is responsible for the platform, you're responsible for the data. Third-party backup is essential.

How often do you test restores?+

We run scheduled restore drills and provide evidence. No more 'fingers crossed' on the day it matters.

What if we get hit by ransomware?+

Our immutable backups are isolated from your production environment, so we can rebuild cleanly without paying anyone.

How long should Microsoft 365 data be backed up for?+

We recommend a minimum retention of 12 months for Exchange, SharePoint, OneDrive and Teams, with 7-year retention available for regulated sectors. Microsoft's own recycle bin only retains deleted items for 30 to 93 days, which is not a backup.

What is the difference between backup and disaster recovery?+

Backup protects your data so it can be restored. Disaster recovery protects your business operations so you can keep working while systems are being restored. A full DR plan covers RTO (how fast you're back up) and RPO (how much data you can afford to lose), tested with real drills.

How quickly can you recover after a ransomware attack?+

With immutable, air-gapped backups and a documented recovery runbook, most SMEs can restore core Microsoft 365 and file services within 4 to 24 hours, and full business operations within 1 to 3 days. Without those foundations, recovery typically takes 2 to 4 weeks.

Are immutable backups the same as air-gapped backups?+

Similar but not identical. Immutable backups can't be altered or deleted for a set retention period, even by an admin. Air-gapped backups are physically or logically separated from the production network. We use both, so ransomware can't reach or encrypt your recovery copy.

Ready to Elevate Your Managed IT Services?

Book a 20-minute strategy call. We'll pressure-test where technology is holding your business back, and map out how a stronger IT partnership unlocks growth.