Patch Management for Co-managed IT
Keep agreed systems maintained through a patching process your team can see and govern. Cloud Agile can manage selected patching activities alongside your internal IT team, with coverage, priorities and change responsibilities defined.
Our Approach to Patch Management
Patching works best when everyone knows which systems are covered, how updates are prioritised and who approves change. We agree that scope with your team before deploying anything.
Based in the UK. Working internationally.
Our consultancy model supports remote collaboration with leadership and IT teams across locations. At the start of each engagement, we agree the countries and entities in scope, meeting arrangements, delivery responsibilities and any onsite requirements. Service hours and response commitments are set out in the agreed scope.
Everything You Need From Patch Management
- Agreed estate and supported operating systems and applications
- Inventory review and coverage gaps
- Priorities based on exposure and business importance
- Testing and deployment rings
- Maintenance windows and approved emergency changes
- Failures, rollback and exceptions
- Evidence and reporting
Define the estate and coverage
We agree the devices, servers, operating systems and applications in scope, compare them with the inventory and record coverage gaps. Unsupported or excluded systems are recorded rather than assumed to be covered.
Prioritise, test and deploy
Updates are prioritised by exposure and business importance, then released through agreed testing and deployment rings within maintenance windows. Emergency changes follow the approval route agreed with your team.
Handle failures and exceptions
Failed deployments are investigated, rolled back where needed and recorded. Systems that cannot be patched are added to an exception register with an owner and a review date.
Deploying a patch is not the same as resolving every vulnerability
Patching treats many known issues, but some findings need configuration, access or architecture changes. Vulnerability management verifies what has been resolved and what remains.
- Agreed coverage record.
- Deployment and reporting schedule.
- Exception register.
- Escalation process.
How a Project Works
- 1
Scope
Agree systems, platforms and responsibilities.
- 2
Baseline
Review inventory, current patch status and gaps.
- 3
Agree policy
Set priorities, windows, rings and approvals.
- 4
Deploy and verify
Release updates and confirm results.
- 5
Report and improve
Share evidence, exceptions and improvements.
Related services
Vulnerability Management
Verify and prioritise remaining findings.
Third-line IT Support
Specialist engineering for complex changes.
Cyber Security
Wider security controls and products.
Co-Managed IT
Combine modules around your team.
Frequently Asked Questions
Can we retain change approval?+
Yes. Approval and emergency-change responsibilities are agreed with your team.
Does this include every application?+
Coverage is defined during scoping; unsupported or excluded systems are recorded.
Our Other Services
IT Support & Managed IT
Keep your people productive and your IT reliable with practical helpdesk support, proactive maintenance and expert technical assistance. Choose fully managed support or additional capability alongside your internal team.
Cyber Security
Layered cyber defence that protects revenue, reputation and the contracts that require it.
Governance, Risk & Compliance
Governance, risk and compliance built into how you work, turning assurance into a commercial advantage.
Backup & Disaster Recovery
Business continuity by design, tested resilience your board, customers and insurers can rely on.
Cloud & Infrastructure
A cloud platform engineered around your business, secure, scalable and aligned to your growth plan.
AI Consultancy & Automation
AI governance, security, implementation and maintenance alongside your IT and compliance teams.
Strategic IT Consultancy (vCIO)
Senior technology leadership on tap, the roadmap, budget and boardroom voice IT deserves.
Agree a patching process your team can govern
Discuss the systems in scope, change approvals and reporting you need.
Or call 0333 344 2141