SOC Services for Co-managed Cyber Security
Connect security monitoring to a clear response process. Cloud Agile can help scope and implement SOC services alongside your internal IT team and the providers involved, with responsibilities and escalation arrangements agreed.
Our Approach to SOC Services
Monitoring only helps when alerts reach the right people and lead to action. We scope the data sources, coverage and escalation, and record who operates the SOC capability and who leads incident decisions.
Based in the UK. Working internationally.
Our consultancy model supports remote collaboration with leadership and IT teams across locations. At the start of each engagement, we agree the countries and entities in scope, meeting arrangements, delivery responsibilities and any onsite requirements. Service hours and response commitments are set out in the agreed scope.
Everything You Need From SOC Services
- Required data sources
- Onboarding and access
- Detection and use-case coverage
- Alert triage and escalation
- Incident hand-offs
- Reporting and review
- Technical improvement
Who does what
Our SOC provider is Adlumin (N-able). For each engagement we record the monitoring scope, coverage and service hours, and who in your organisation leads incident decisions. Cloud Agile's implementation and escalation responsibilities, and the provider's service terms, are confirmed in the agreed scope.
SOC monitoring, endpoint detection and MDR
SOC monitoring, endpoint detection tools and managed detection and response are different services. Any managed detection and response is contracted separately and stated in the scope rather than assumed.
From alerts to improvement
Alerts are triaged and escalated through the agreed contacts. Where monitoring identifies IT-control gaps, Cloud Agile can implement agreed remediation.
- Monitoring and coverage record.
- Documented responsibilities.
- Escalation contacts.
- Reporting.
- Agreed improvement plan.
How a Project Works
- 1
Scope
Agree data sources, coverage and providers.
- 2
Onboard
Connect sources and approve access.
- 3
Escalation
Document triage, contacts and hand-offs.
- 4
Report
Review alerts, coverage and incidents.
- 5
Improve
Implement agreed technical improvements.
Related services
Cyber Security
Security controls and products.
Vulnerability Management
Prioritise and remediate findings.
Cyber Risk Assessments
Understand wider exposure.
Backup & Disaster Recovery
Recovery when an incident happens.
Co-Managed IT
Combine modules around your team.
Frequently Asked Questions
Does SOC monitoring replace vulnerability management?+
No. Monitoring and vulnerability management address different needs and can work together.
Who makes incident decisions?+
Operational and leadership responsibilities, authority and escalation are defined with the client and providers.
Our Other Services
IT Support & Managed IT
Keep your people productive and your IT reliable with practical helpdesk support, proactive maintenance and expert technical assistance. Choose fully managed support or additional capability alongside your internal team.
Cyber Security
Layered cyber defence that protects revenue, reputation and the contracts that require it.
Governance, Risk & Compliance
Governance, risk and compliance built into how you work, turning assurance into a commercial advantage.
Backup & Disaster Recovery
Business continuity by design, tested resilience your board, customers and insurers can rely on.
Cloud & Infrastructure
A cloud platform engineered around your business, secure, scalable and aligned to your growth plan.
AI Consultancy & Automation
AI governance, security, implementation and maintenance alongside your IT and compliance teams.
Strategic IT Consultancy (vCIO)
Senior technology leadership on tap, the roadmap, budget and boardroom voice IT deserves.
Connect monitoring to a clear response
Discuss your data sources, providers and escalation arrangements.
Or call 0333 344 2141